Privacy Notice

This Notice describes how we use your personal data.

This Privacy Notice was last changed 25 May 2018.

Click here to view archived versions.

Who we are

We are Discovery Corporate Services Limited and we respect your privacy.

Your personal data is collected by Discovery Corporate Services Limited and its affiliates ("we"/"us"/"our").

Business address: Chiswick Park Building 2, 566 Chiswick High Road, London W4 5YB

This Privacy Notice covers this Website and all other Websites, applications and features operated by us and where this Privacy Notice is posted (Website).

Data collection and usage

We will collect store and use your personal data to allow you to access this Website, register for an account, enter competitions and for the purposes set out in more detail in this section.

Your data may be shared with members of our group and some third parties as is set out in more detail below.

What data we collect How we use your data Why we use your data
1 Data provided when you register for any account with us directly (where this functionality is available on the Website) including:
  • Your email address;
  • Your password;
  • Your favourite content on our Website.
Further data may be collected about you if you register for an account via a social media platform including your:
  • Your full name;
  • Your gender;
  • Your social media account ID;
  • Your email address associated with your social media account;
  • Your address (if you choose to provide this);
We use this data, including to:
  • Provide our services;
  • Manage and administer our systems;
  • To communicate with you regarding your account and our services.
  • Legitimate interests including to:
    • Provide our services
    • Improve your use of the Website.
  • Performance of a contract.
2 Data that you give us when you enter a competition or a prize draw on our Website (where this functionality is available on the Website) or through our social media pages:
  • Your name;
  • Email address;
  • Your social media account details/ handle;
  • Your response to the competition question; and
  • The name of the competition you entered.
We use this data, including to:
  • Administrating the competition or prize draw;
  • Contact you and provide you with the prize if you win the competition or prize draw;
  • Announce the winner of the competition or prize draw on our Website;
  • Request that you be involved in other publicity for us or third parties;
  • Share this data with third parties for direct marketing if you have provided your consent to this.
  • Performance of a contract.
  • Legitimate Interests including to:
    • ensure you remain engaged with our services via competitions and prize draws;
    • provide you with the competition and prize draw;
    • maintain suppression records to ensure we have a record of your objection to direct marketing
  • Consent.
3 Data you provide when you register to receive our newsletters (if this functionality is available on the Website) including:
  • Your email address;
  • Your friend's email address collected via the "Forward to a Friend Feature" on our Website
We use this data, including to:
  • Send you our newsletters;
  • To make suggestions and recommendation to you about content, goods or services that may interest you;
  • Send your friend a copy of the newsletter. We will only use the friend's email address for this purpose unless they subsequently sign up for an account or newsletter.
  • Consent (to receive direct marketing).

    Where you use the "Forward to a friend" feature on our Website to send one of our Newsletters to a friend, you must ensure that you have your friend's permission to do so. We will only use your friend's email address for this purpose and may inform your friend that you have requested this service.
  • Performance of a contract.
4 Data when we communicate with each other whether through our Website or via email, over the phone, through social media, on our message boards or via any other medium, including:
  • Your contact details (this may include your social media account if that's the way you communicate with us);
  • The details of your communications with us (including when you sent it, when we received it and where you sent it from (such as our Website, via email, through social media));
  • Any videos, photographs or other content you provide;
  • Data you provide when you respond to calls for submission or casting calls;
  • The details of our messages to you.
We use this data, including to:
  • Answer any issues or concerns;
  • Administrating castings;
  • Monitor customer communications for quality and training purposes.
  • Develop new services which are based on the data your provide;
  • Improve our services based on the data and feedback you provide and the information and feedback provided by others;
  • To notify you of changes to our Website.
  • Personalise our service to you to take account of the data and feedback you have provided;
  • To provide you with information about other products or services you have enquired about or those of our parent company, subsidiaries or other affiliated companies, or sponsors; or
  • To communicate with you about content or other information you have posted or shared with us via our Website.
  • Legitimate Interests including to:
    • Understand your concerns and to improve our services;
    • Ensure quality and train staff; and
    • Improve our services.
  • Performance of a contract
5 Data that we collect through your use of our Website including:
  • Browsing history;
  • IP address;
  • The type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.);
  • The third party Website from which your visit originated;
  • The operating system you are using (e.g., Vista, Windows XP, Mac OS, etc.);
  • The domain name of your Internet service provider;
  • The search terms you use on our Website;
  • The specific web pages you visit;
  • The videos you view; and
  • The duration of your visits etc
We use this data, including to:
  • Provide and adapt our services to take account of the technical capabilities of our users and to ensure content is presented in the most effective manner;
  • Develop new services based on the data being collected, the behaviours of our users and the technical capabilities of our users;
  • Analyse site traffic and understand customer needs and trends;
  • To improve our services to better suit the behaviours and technical capabilities of the users of our service;
  • Identify issues with the website and user's experience of it;
  • Monitor the way our Website is used (including locations it is accessed from, devices it is accessed from, understanding peak usage times and analysing what functionality and information is most and least accessed).
  • Allow us and our targeted advertising partners to present you with targeted advertising;
  • To understand or measure the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you.
  • Legitimate Interest including:
    • understanding how our customers use our products, services and Websites;
    • understanding and responding to customer feedback;
    • improving our services;
    • personalising our advertising so we're better able to provide offers and ideas that are relevant to you;
    • assessing the number of visitors, posts, page views, reviews and followers in order to optimise future marketing campaigns; and
    • share browsing data with our advertising patterns to assist their business purposes.
Our targeted advertising partners also have a legitimate interest to:
  • identify and personalise advertising; and
  • build their brand awareness.
6 Data that we collect incidentally from other sources or public sources, including:
  • Data provided by analytic providers;
  • Data provided from the use of one of our affiliated companies' Websites;
  • Data presented on our social media or wider social media platforms including Facebook, Twitter and Instagram;
We use this data, including to:
  • Maintain market awareness; and
  • Build and maintain social media branding.
  • Legitimate Interest including:
    • maintaining a prominent social media presence;
    • personalising our advertising so we're better able to provide offers and ideas that are relevant to you; and
    • researching and analysing the services our customers want.

Whether or not you provide us with your personal data is your choice; however, in many instances your data is required to participate in the particular activity, obtain a benefit we may offer, or gain access to certain content on our Website. If you do not provide your personal data, this may make it impossible for us to provide you with the requested service.

Legal requirements

Your personal data may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency, in the defence of a legal claims or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats, to the physical safety of any person or violations of any of our Website terms. We will not delete personal data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.

In certain cases, we may ask for your consent before using your personal data: for example, in certain circumstances where we request your personal data to send you marketing and promotional communications. If you do not give your consent, this may make it impossible for us to send you these communications.

How long do we keep your data?

We will keep your data for as long as it is reasonably necessary to provide our services to you, to comply with legal, tax, accounting or reporting requirements and to protect and defend against legal claims. The time period will depend on factors such as whether you have registered an account with us, entered a competition or agreed to receive marketing from us or our third party partners.

Data we share

There are certain circumstances where we transfer your personal data to employees, contractors and to other parties.

  • We share data about you with other members of our group of companies, joint ventures and business partners so we can provide the best service across our group. They are bound to keep and use your data in accordance with this Privacy Notice.
  • We also share your data with certain contractors or service providers including, advertising networks, analytic companies, marketing agencies, analytic and search engine providers, IT suppliers, database providers, backup and disaster recovery specialists, sponsors and prize providers, customer service providers and production companies.

    Our suppliers and service providers will be required to meet our standards on processing data and security. The data we provide them, including your data, will only be provided in connection with the performance of their function. They will not be permitted to use your data for any purposes other than those outlined in this Privacy Notice.

Your personal data may be transferred to other third party organisations in certain scenarios:

  • If we discuss selling or transferring part or all of our business – the data may be transferred to prospective purchasers under suitable terms as to confidentiality;
  • If we sell or purchase any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • If we are reorganised or sold, data may be transferred to a buyer who can continue to provide services to you;
  • If we're required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority – for example the Police;
  • If we are defending a legal claim, our property, our website or other users, your data may be transferred as required in connection with defending such claim.
  • If there is an emergency which requires us to share your data to protection and the health and safety of our Website's users or the general public.

Your personal data may be shared if it is made anonymous and aggregated, as in such circumstances the data will cease to be personal data.

Where your data will be held

Your data may be transferred outside the European Economic Area.

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"), including the USA which does not have equivalent data protection laws to those applicable to Europe. It may also be processed by staff operating outside the EEA who work for us, for one of our affiliated companies, or for the organisation that hosts the Website.

However, to ensure your personal data is properly protected in line with EU and UK data protection law, the transfer of this data is governed by a contract including Standard Contractual Clauses (SCCs) approved by the European Commission in accordance with Article 46(2)(c) of the General Data Protection Regulation.

We will only transfer data to jurisdictions outside the scope of the European General Data Protection Regulation (GDPR) where the appropriate safeguards set out in the GDPR are in place.

If you would like to obtain copies of the regulator-approved SSCs please contact us on the contact details below.

Your Rights

You have certain rights in relation to your data. The availability of these rights and the ways in which you can use them are set out below in more detail. Some of these rights will only apply in certain circumstances.

How to Exercise these rights

If you would like to exercise, or discuss, your right to object or restrict the processing of your personal data please contact

For all other rights, you can submit your request online at

The Rights

  • Access: you are entitled to ask us if we are processing your data and, if we are, you can request access to your personal data. This enables you to receive a copy of the personal data we hold about you and certain other information about it.
  • Correction: you are entitled to request that any incomplete or inaccurate personal data we hold about you is corrected.
  • Erasure: you are entitled to ask us to delete or remove personal data in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims.
  • Restriction: you are entitled to ask us to suspend the processing of certain of your personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Transfer: you may request the transfer of certain of your personal data to another party.
  • Objection: where we are processing your personal data based on a legitimate interests (or those of a third party) you may challenge this. However we may be entitled to continue processing your data based on the our legitimate interests or where this is relevant to legal claims.

You also have a right to lodge a complaint with a supervisory authority, in particular in the Member State in the European Union where you are habitually resident where we are based or where an alleged infringement of Data Protection law has taken place.

Direct Marketing

As described above, you can opt-out of receiving direct marketing from us at any time.

We will use the data you provide when you register for our newsletter for direct marketing purposes (i.e. to provide our newsletter to you). We will only do this with your consent (where required by law).

You can opt-out of receiving directing marketing from us at any time. You can do this by contacting us at

Analysis and advertising

We use third party tools to personalise the advertising displayed to you on our Website.

We use third party tools, including Google Double Click to make the advertising we show you on our Website more relevant and interesting to you.

For this purpose, we use cookies, web beacons or similar technologies to collect data about your browsing behaviour (see our Cookies Notice for more detailed information) and deliver interest-based ads to you.

You may opt-out at any time from the collection and use of your data by contacting us at


We use cookies that identify your browser or device. They collect and store data when you visit our Website about how you use it. For more information about cookies, the types of cookies we use and how we use them please see our Cookie Notice.


We are committed to keeping your personal data safe. We've got physical, technical and administrative measures in place to prevent unauthorised access or use of your data. Please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using our Website but we cannot ensure of warrant the security of any data you transmit.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential.

Our Websites, may, from time to time, contain links to and from the Websites or other resources third parties including our partner networks, advertisers and other group companies and/or social networks as offered to you and supported by your browser.

The personal data that you provide through these Websites is not subject to this Privacy Notice and the treatment of your personal data by such Websites is not our responsibility. If you follow a link to any of these Websites, please note that these Websites have their own privacy notices which will set out how your data is collected and processed when visiting those sites. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy notices of entities through which you chose to share.

We have no control over third parties Websites and resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.


We do not knowingly collect data from children or other persons who are under 16 years old. If you are under 16 years old, you may not submit any personal data to us or subscribe for the services. If you believe we might have any personal data from or about a person under the age of 16, please contact the Data Protection Officer.

Changes to this Notice

This notice will be changed from time to time.

If we change anything important about this notice (the data we collect, how we use it or why) we will provide a prominent link to it for a reasonable length of time following the change on the Website.

If you would like to access previous versions of this notice please click on the link to archived policies at the top of this page or contact us on the contact details below.

How to contact us

If you have any questions about this Notice or if you require more information please contact us at

Our Data Protection Officer's contact details are:

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